Terms of Service

This document governs the presently available free features of SnapFit. It does not constitute terms for subscriptions, paid purchases or redemption of physical rewards, which are not currently offered.

Key points for users

SnapFit is an activity-recording and social fitness application, not a medical or personalised coaching service.
Workout photos may be assessed automatically using AI. You may request a manual review by contacting support.
Other users generally see your profile; workout posts and progress are not published to the general user base. Content may be shared in the friend challenges you join.
SnapFit points are in-app motivational units, not cash or a promise of future products. Rewards and subscriptions are not currently available.
You may stop using SnapFit and request or initiate account deletion; mandatory legal and privacy rights always remain intact.

1. Service provider and contact details

1.1 Operator

SnapFit (the “App” or “Service”) is operated by Kacper Dudzik (the “Operator”, “we”, “us” or “our”), an individual based in Poland. Postal address: Zielone Wzgórze 81, Rzeszów, Poland. Support and legal contact email: k.dudzik@snapfit.pl.

1.2 Notices and service information

The Operator’s identification and contact details must remain directly accessible in the App or a linked webpage. Notices of unlawful content, complaints and other legal communications may be sent to the above email. Contact for recipients of the service and authorities under applicable digital-services legislation: k.dudzik@snapfit.pl. Communications may be submitted in English or Polish.

1.3 Relationship with app stores

SnapFit is made available through third-party app stores where supported. Apple and Google operate their own stores and identity systems. Their separate conditions may apply to downloads and accounts with them; these Terms govern your relationship with the Operator for SnapFit itself.

2. Scope of the service and definitions

2.1 Current features

The Service currently provides account registration and authentication; profile pages; workout recording and exercise logs (including, where entered, sets, repetitions and training weights); workout photographs and descriptions; optional location or venue association; social interactions and friend challenges; leaderboards and progress features; AI-assisted photo-based workout verification; streaks, badges or non-monetary points; and optional notifications and communications. The precise features available to an individual user may vary by version, operating system, location and account settings.

2.2 Definitions

“Account” means a registered SnapFit user profile. “User Content” means photos, descriptions, comments, profile materials, activity entries and other material a user submits. “Challenge” means an in-app activity with a defined group of participants. “Points” means the non-monetary engagement score recorded by SnapFit. “Verification” means the review of a workout submission, including by automated image analysis. “Privacy Policy” means SnapFit’s separately available personal-data notice.

2.3 No presently offered commerce

SnapFit currently does not sell subscriptions, in-app digital items, physical products or marketplace goods. A planned or previewed feature is not a binding offer. Any later paid service, third-party affiliate promotion or physical reward programme will require separate, appropriately disclosed terms and, where required, renewed user agreement.

3. Conditions for access and the electronic services agreement

3.1 Acceptance and formation

Before account creation, these Terms must be provided free of charge in a format users can read, save and reproduce. A user concludes the agreement for electronic services when the user completes the account-registration process and accepts the Terms. Acceptance of the Privacy Policy as though it were a contract is not a substitute for any separate consent required by law. If you do not agree to these Terms, do not create or continue using an Account.

3.2 Duration and ending the agreement

The agreement is ongoing while the Account remains active. You may terminate it without charge at any time by deleting your Account using the available in-app option or contacting support. Termination does not extinguish rights and duties that lawfully survive it, including intellectual-property disputes, legally required recordkeeping and accrued consumer remedies. Deletion of personal data is handled in accordance with the Privacy Policy and applicable law.

3.3 Technical requirements

A compatible iOS or Android device, a supported App version, an internet connection and an accessible email address or supported Apple/Google sign-in method are required. Some features require voluntary permissions for camera, photo access, location or notifications. You are responsible for device and connectivity charges imposed by your provider. We will not require unrelated device permissions as a condition of using functions that do not need them.

4. Minimum age, minors and parental involvement

4.1 Minimum age

SnapFit is intended for users aged 13 and older. People younger than 13 must not register. Signing up constitutes a representation that the user meets the age requirement; this representation does not by itself establish legal capacity or lawful consent under local law.

4.2 Users under 18

Users under 18 should involve a parent or legal guardian where local law requires authorisation to conclude the service agreement, use relevant social features or process personal data. The legal rules differ by country. Where we cannot establish an authorisation required by law, we may limit a feature, refuse account creation or suspend an Account pending lawful resolution. Children should not share precise home locations, private contact details or other sensitive information in challenge content.

4.3 Data protection and age controls

Consent to these Terms is not proof of parental consent for data processing. In Poland, a separate parental authorisation issue may arise for consent-based personal-data processing below age 16; other countries may impose different requirements. SnapFit does not currently operate a standalone parent-verification mechanism, so a separate age and consent implementation review is necessary before unrestricted offering to minors in affected jurisdictions.

4.4 Future rewards

If physical rewards or commerce are introduced, any purchases or redemption of age-restricted rewards will be restricted to eligible adults aged 18 or older unless a separate lawful arrangement is explicitly published. No present promise of rewards is created by these Terms.

Users sign in using their email address with one-time-password (OTP) verification and/or supported Google or Apple authentication. SnapFit does not currently require users to establish an App-specific password. Keep email accounts, devices and verification codes secure; never disclose a valid OTP or let another person operate your Account.

5.2 Accuracy and one-person use

Provide accurate account details, do not impersonate others, and do not register accounts to evade restrictions, inflate rankings or obtain points unfairly. You must inform us promptly of suspected unauthorised access or a compromised linked identity provider.

5.3 Support and recovery

We may request reasonable verification before restoring access, changing security-sensitive details or responding to data requests. We cannot guarantee recovery of an Account where the user can no longer establish lawful control over the associated login identity.

6. Training records, scores and user responsibility

6.1 Workout logs

Users may enter training descriptions, exercise types, sets, repetitions, lifted weights, timings and other workout metrics. You remain responsible for the accuracy of entries you make. Incorrect logs may affect streaks, points, challenge standings or AI-verification outcomes.

6.2 No guaranteed measurement accuracy

Training logs, time records, venue labels, calorie-related displays, rankings, scores and similar features are informational and may contain measurement, device, input or software errors. Do not rely on the App to measure a medically important parameter or to make safety-critical physical training decisions.

6.3 Honest participation

Do not fabricate training sessions; use reused, synthetic or misleading photographs to obtain a benefit; manipulate timestamps or locations; automate activity submissions; abuse referrals; tamper with APIs; or otherwise circumvent workout verification. Legitimate training must not be characterised as fraudulent without a proportionate review when the user disputes a significant adverse decision.

7. Workout photographs and AI-assisted verification

7.1 Submission and assessment

When a feature calls for photo verification, the user may upload a workout image. The Service may process the image with an AI service and related checks to determine whether the submission meets a stated challenge or activity rule. Technical details about processors and personal data are provided in the Privacy Policy.

7.2 Limitations of automated analysis

Automated decisions can be inaccurate. A rejected, flagged or inconclusive workout does not prove dishonesty. We may request additional contextual information or correct points or challenge results when necessary and proportionate. The AI feature does not diagnose injuries, assess a user’s medical fitness or provide personalised coaching or technique correction.

7.3 Challenging a decision

A user may ask for review of a rejected workout by emailing k.dudzik@snapfit.pl, identifying the relevant Account and submission, the reason for the challenge and any supporting facts. We will review the request, including human assessment where appropriate, and communicate an outcome within a reasonable time. We may withhold sensitive abuse-detection details where disclosure would enable circumvention, but will provide a meaningful explanation consistent with applicable law.

Upload only images you are entitled to use. Do not capture people who have not consented where consent or another legal basis is required; do not include images of minors without appropriate authority. Do not upload intimate material, medical records, identification documents or precise home-address information for workout verification.

8.1 Profile visibility

Other SnapFit users may view the user profile information made available through the App (for example username and profile photo). Workout history, general progress and submitted workout posts are not made publicly visible across SnapFit by default under the current design.

Workout posts and related photos submitted within a Challenge are intended for the relevant friend-challenge participants and any additional audience expressly shown by the applicable interface. Challenge participants may see challenge-related contributions, interactions and standings as the feature provides. Users should verify the challenge audience before sharing. Content shared with an authorised participant may be seen, remembered, captured or redistributed by that participant despite our access controls.

Where enabled, users may follow or connect with other users, react, comment or take part in challenge leaderboards. You must respect others’ privacy and should not infer that private workout records are publicly available merely because a profile is visible.

8.4 Location

SnapFit may associate a training activity with coordinates or a venue when location access is enabled or information is supplied by a user. Users must not assume precise location is publicly visible; the actual disclosure depends on feature settings and the applicable interface. Users must also not share someone else’s exact location without authority. Location processing is further described in the Privacy Policy.

9. Points, streaks, leaderboards and future rewards

9.1 Nature of points

Points, streaks, badges and rankings are virtual, non-monetary activity indicators used only within SnapFit. They are not money, stored value, e-money, transferable property or a promise of cash, merchandise, discounts or other consideration. No present exchange, cash-out or transfer facility exists.

9.2 Earning and corrections

Points may be credited for eligible activity in accordance with App-displayed rules. We may correct objectively erroneous balances, duplicate entries or points obtained by manipulation, including after an audit. Corrections and penalties should be proportionate and users can request review by contacting support. We will not impose an arbitrary retroactive forfeiture contrary to mandatory consumer rights.

9.3 Availability and future changes

The App does not currently offer physical redemption or a live marketplace. Preview screens, waitlists, proposed goods and statements such as “coming soon” are not enforceable delivery commitments. No fixed points expiry is established by these Terms. Any future expiry, redemption, price, geographic restriction or qualification rule must be disclosed before it takes effect, with any legally required notice and protections for users.

9.4 Competitions

Friend leaderboards are motivational comparison features, not gambling or wagering services. Users may not bet money or prizes through SnapFit. Any future sponsored competition or prize promotion will be governed by separately published official rules where applicable.

10. Acceptable use and prohibited behaviour

10.1 Prohibited content

Do not submit content that is illegal; sexually exploitative or abusive toward minors; threatening; harassing; hateful; defamatory; fraudulent; infringing another person’s intellectual property, privacy or image rights; or designed to encourage dangerous acts. Do not publish another person’s personal identifiers or exact location without lawful authority.

10.2 Prohibited technical conduct

Do not reverse-engineer protected components except where non-waivable law permits, use bots or scraping to overload the Service, probe systems without authorisation, distribute malware, bypass security controls, impersonate moderators or access data not intended for you.

10.3 Competitive integrity and exploitation

Do not intentionally misstate workout results, coordinate fake engagement, exploit bugs to obtain points, create networks of fabricated accounts, commercially resell accounts or manipulate friend challenges. Inform us of a suspected vulnerability rather than using it to extract data or benefits.

10.4 Enforcement approach

Restrictions are applied in a reasoned, proportionate and non-discriminatory way, considering context, seriousness, recurrence, safety and users’ rights. Not every mistake warrants an account ban; urgent safety or legal issues may justify immediate action.

11. User-generated content and rights

11.1 Your ownership

You retain ownership of original photographs, descriptions and other User Content you are entitled to own. Posting content does not transfer its copyright to SnapFit.

11.2 Limited licence

To deliver the Service, you grant the Operator a worldwide, non-exclusive, royalty-free licence, for the duration reasonably necessary to provide and administer your Account and subject to applicable law, to store, copy, convert, resize, create technical thumbnails, analyse for verification, moderate, and display User Content only to the intended audience set by the relevant feature. The licence allows processors acting for us to perform these operations. It does not permit unrelated commercial advertising or sale of your User Content without an independent lawful basis and, where required, permission.

11.3 Permissions and representations

You confirm that you have the rights and any necessary consent to upload the content, and that it does not violate the rights of others. You must not use SnapFit to misappropriate another user’s material.

11.4 Removal and residual copies

You may remove eligible content using available App functionality or request removal from support. Content and data deletion follow the Privacy Policy, including applicable backup processing and legal retention exceptions. Other users may retain copies of content previously lawfully accessed outside our control.

12. Copyright, trademarks and App licence

12.1 Service intellectual property

SnapFit’s name, branding, application source code, interface, original design elements and proprietary content belong to the Operator or applicable licensors. No title to them is transferred by using the App.

12.2 User licence

For so long as you comply with these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable right to install and use the App on compatible devices for lawful personal purposes, subject to any mandatory rights and app-store conditions.

12.3 Feedback

If you voluntarily send comments or ideas about improving SnapFit, you permit us to evaluate and use the ideas without compensation, without transferring ownership of any copyrighted materials you do not authorise us to use. We will not publicly identify you as the source without appropriate authorisation.

13. Content reporting and legal notices

13.1 Reporting unlawful content

Anyone may report allegedly unlawful material or conduct encountered through SnapFit by emailing k.dudzik@snapfit.pl with: (a) a clear explanation of the alleged illegality; (b) enough detail to identify the content or Account, including a link or challenge/post reference where available; (c) a name and email address unless the applicable law permits omission, including certain child sexual abuse reports; and (d) a statement made in good faith as to the accuracy of the report.

13.2 Handling notices

We assess sufficiently substantiated reports promptly, objectively and without arbitrary discrimination. Depending on the situation, we may retain content, limit its visibility, remove it, restrict functionality, suspend an Account, preserve evidence where lawful, or refer matters to competent authorities when legally required or justified. We will notify reporters and affected users of decisions and available review procedures to the extent required by applicable law.

13.3 Reporting is not a public-post requirement

The ability to report content may be required for hosting services even if posts are available only to a defined challenge group. Any applicable statutory notice-and-action obligation takes precedence over this contractual procedure. If a dedicated in-app reporting tool is introduced, its instructions will also be made accessible.

14. Moderation, restrictions and review

14.1 Moderation methods

Content and activity may be checked through user reports, manual review and automated tools, including AI-assisted workout-photo verification. Moderation is not a promise that every post or comment is pre-screened or error-free. We may apply temporary limitations when needed to prevent significant abuse or immediate harm.

14.2 Grounds and scope

Content restrictions may be based on these Terms, verified illegal content, safety, fraud, intellectual-property complaints, security incidents or repeated interference with the Service. Measures may include rejection of a workout, reversal of invalid points, removal of content, restriction of challenge participation, temporary suspension or Account termination.

14.3 Reasons and recourse

When required by law, we will provide the affected user with a statement of reasons for content restrictions and information about applicable remedies. A user can challenge a significant moderation decision by emailing k.dudzik@snapfit.pl, specifying the decision, relevant content and reasons for disagreement. Any mandatory Digital Services Act complaint, out-of-court settlement or regulator complaint rights remain available where the relevant legal provisions apply.

14.4 No waiver of statutory remedies

Using the email review channel does not prevent users from exercising applicable consumer, personal-data, court or statutory platform rights. The applicability of specific Digital Services Act procedures depends on how the Service is legally categorised and any statutory enterprise exemptions.

15. Privacy, device access and communications

15.1 Privacy Policy

Personal data collected through authentication, workout tracking, body information, photos, location, social features, AI verification and notifications is described in the Privacy Policy at https://storage.googleapis.com/snapfit-app/static/privacy_policy_en.pdf. This document does not replace required notices or consents under privacy law.

15.2 Permissions

The App may request camera, photos and location permissions where needed for a selected feature. You can refuse permissions or change them in device settings, although a dependent function may then be unavailable. Use of marketing communications remains subject to applicable consent and preference requirements.

15.3 Notices

We may send necessary operational messages, verification codes, security alerts, account notices and service changes. Marketing emails, newsletters or promotional notifications must follow the separate permissions and opt-out mechanisms required by applicable law. Push delivery may depend on device and platform settings.

16. Exercise, health and physical-safety notice

16.1 No medical or coaching service

SnapFit is a tool to record and motivate physical activity. It does not provide medical diagnosis, treatment, personalised exercise prescriptions, professional technique assessment or a guarantee that an exercise is safe or appropriate for a user.

16.2 Personal safety

Physical training involves risks, including falls, strain, overexertion and injury. Users should act within their abilities, follow safe equipment instructions and obtain qualified medical advice before training when needed. If you feel unwell or experience warning symptoms, stop activity and seek appropriate assistance.

16.3 No unsafe incentives

Points or leaderboards do not require users to perform unsafe activities. Do not attempt excessive loads, dangerous demonstrations or risky filming solely to gain points. Nothing in these Terms excludes liability that cannot legally be excluded, including for damage caused by our own unlawful acts.

17. Service changes, availability and geographic access

17.1 Maintenance and outages

We aim to maintain a reliable Service but cannot promise uninterrupted operation. Temporary outages may result from maintenance, network issues, app-store decisions, security incidents or third-party failures. Users should not rely on the App as their sole record of critical information.

17.2 Updates and functionality

We may introduce security updates, repair errors and change or retire features for objectively justified reasons, such as security, abuse prevention, legal compliance, platform requirements and technical sustainability. For changes affecting ongoing consumer digital services, we will provide the notice and termination or other rights required by applicable law.

17.3 Geography

The App may be offered globally, but some functions may not be available or lawful in every country. The Operator may restrict access to particular territories where reasonably necessary for legal compliance or service operation. App-store availability alone does not establish that every optional feature is available everywhere.

18. Account suspension, closure and deletion

18.1 User-initiated closure

Users may end use and delete their Account through the existing in-app deletion function or through the contact procedure in the Privacy Policy. Deletion ordinarily removes account-related content and training records according to the described process, subject to legal exceptions and backup timing described in the Privacy Policy.

18.2 Operator action

We may restrict or close Accounts for serious or repeated violations, fraud, threats to others, legal obligations, security compromise or material interference with the Service. We will consider proportionate alternatives and communicate reasons and review channels where required by law. Immediate restrictions may be applied to prevent imminent harm or unlawful conduct.

18.3 Effects

Account closure ends ordinary access to challenges, logs and points. Points cannot be redeemed for money. Deletion will not negate rights of third parties arising from prior activity, nor remove content copied outside the Service by another person. Processing after closure must comply with the Privacy Policy and applicable law.

19. Consumer protections and complaints about the service

19.1 Complaints channel

For a service malfunction, a disputed account action, nonconformity of a digital service, or another consumer issue, email k.dudzik@snapfit.pl with your Account identifier, a description of the issue, relevant dates, any requested remedy and supporting material. We will assess and respond without undue delay and within any binding statutory period.

19.2 Mandatory digital-service rights

Although the current App is offered without a monetary charge, mandatory consumer laws concerning digital services may still apply, including in situations where personal data is supplied as counter-performance under applicable law. Nothing in these Terms excludes legal remedies for nonconformity, improper non-delivery, improper modification, statutory termination, or other non-waivable rights.

19.3 Withdrawal rights

Where the law gives a consumer a statutory right to withdraw from a distance agreement, including any applicable 14-day period, the user may exercise it by an unequivocal email statement sent within the legal period. Any conditions or exceptions for digital services are governed by mandatory law; acceptance of these Terms alone does not constitute a waiver. The user can in any event stop using and delete an Account under Section 18.

19.4 Alternative dispute resolution

Eligible consumers may seek assistance from competent consumer-protection bodies and applicable alternative dispute resolution services. We do not require users to waive legal remedies or participate in private arbitration as a precondition to using SnapFit.

20. Responsibility and limits on liability

20.1 Our responsibilities

We are responsible for the Service to the extent required by applicable contract, consumer, data-protection, intellectual-property and other mandatory laws. We will not use these Terms to exclude liability for wilful misconduct or any other liability that cannot lawfully be limited.

20.2 User responsibility

Users are responsible for lawful User Content, honest activity entries and the fitness decisions they independently make. These Terms do not make a user automatically liable for every problem involving their Account, especially where loss results from our own security failures or unlawful conduct.

20.3 Appropriate limitations

To the extent legally permitted, we do not guarantee that third-party networks, devices or app stores will always operate correctly, or that AI image analysis will always produce a correct result. Any limitations apply only insofar as consistent with mandatory rights, including remedies for deficient digital services, personal injury and applicable statutory liability.

21. Changes to these Terms

21.1 Reasons for change

We may revise these Terms for legitimate reasons, including changes in law, security requirements, features, service architecture, abuse-prevention measures, contact details or new commercial functionality. A new subscription, purchase, rewards redemption or material commercial programme will be accompanied by separate disclosures and any required affirmative acceptance.

21.2 Notice and effective date

We will publish the revised version and effective date and notify users of material changes through the App or an appropriate electronic channel. If a change legally requires advance notice, an express agreement or the ability to terminate, those rights will be provided. A revision will not retroactively remove accrued statutory rights.

21.3 Older versions

Users can request a copy of the applicable Terms version at k.dudzik@snapfit.pl. For legal certainty, the Operator should preserve dated versions and records of acceptance in accordance with applicable data-retention rules.

22. Applicable law, jurisdiction and interpretation

22.1 Governing law

The agreement is governed by Polish law, without prejudice to mandatory consumer protections that apply in the country of the user’s habitual residence under applicable conflict-of-laws rules. No clause removes a consumer’s right to rely on mandatory protections under EU or national law.

22.2 Courts and dispute resolution

Disputes may be brought before courts having jurisdiction under applicable law. These Terms do not require a consumer to bring every action exclusively in Poland if binding jurisdiction rules grant another forum.

22.3 Severability and language

If a provision is invalid or unenforceable, it applies only to the extent permitted by law and the remainder of the agreement remains effective where legally possible. This English text is the drafting language of this version. Any mandatory local-language disclosures must be supplied where required; no language clause overrides statutory interpretation protections.

23. Final contact and document details

23.1 Contact

Legal/operator contact: Kacper Dudzik, Zielone Wzgórze 81, Rzeszów, Poland, k.dudzik@snapfit.pl. Illegal-content notices: k.dudzik@snapfit.pl. Privacy rights: k.dudzik@snapfit.pl.

23.2 Publication details

Terms version: 1.0. Dated 4 November 2026. Public version location: https://storage.googleapis.com/snapfit-app/static/terms_of_service_en.pdf. Privacy Policy: https://storage.googleapis.com/snapfit-app/static/privacy_policy_en.pdf. Effective from: 04/11/2026.

23.3 Future services

No paid subscription, marketplace purchase or physical-reward redemption is offered under these Terms as of the stated version date. Their activation will require the relevant commercial, consumer and privacy disclosures before users are bound to those additional conditions.